Time Zone Delivery Service

You may choose your favorite delivery time zone for delivery.

	09:00~13:00
	13:00~18:00
	18:00~20:00

Same-day Delivery Service

Same-day Delivery - No approval, No fee
No registration is required for same-day delivery service. Simply ship your shipment in the morning and we will deliver it to commercial area by 6pm, or to residential or other areas by 9pm on the same day.

For Terms and Conditions for Same-day Delivery Service of TA-Q-BIN, please click here

	Cut-off time	Commercial area	Residential or other areas*
Online order	By 10:15	By 18:00	By 20:00

*Same-day delivery service is not applicable for specific areas, please refer to service area list.

Re-delivery Service

If the recipient is not available at the time of delivery, maximum 3 times of re-attempt will be performed as per request (Free of charge). After 3 times of the re-attempt, shipment will be handled as undeliverable shipment and kept in TA-Q-BIN Centre until receiving further instruction (e.g. return, change the delivery address, etc) from the shipper. SMS will be sent to the mobile number provided on the waybill. The recipient could contact the sales driver or our customer service hotline at 2829-2222 to arrange a re-delivery.
*Re-attempt appointment is available between 08:00 ~ 18:00. (Depends on the situation, same day re-delivery might not be performed.)
*Undeliverable shipment will be returned the shipper 7 days after pick-up.

Drop-off Service

You can drop your shipment at TA-Q-BIN Centres.
A $10 discount will be granted if you pay by cash / octopus card.

TA-Q-BIN Centre

Attention:

• Offer not in conjuntion with any other discount or credit/ cash account.
• Only cash /octopus card is accepted.
• The shipment will deliver in two business days if the shipment drop off at Sunday or Statutory holidays.
• This offer only available sender pay.

Self Pick-up Service

Self pick-up service allows you to collect your shipment at your preferred location and time. It is expecially suitable for busing Hong Kong people.

At TA-Q-BIN Agency

The delivery charge for TA-Q-BIN Agency self pick-up service is $10 cheaper than the normal door-to-door delivery. It gives recipient more flexibility, and helps shipper to save the shipping cost.

For details about TA-Q-BIN Agency stores, please click here

Operation flow:

1. Please drop your shipment at any of our TA-Q-BIN Centres or place a pick-up order.
2. Recipient will receive a pick-up alert SMS once the shipment arrives your seleted sotre.
   Please either show the SMS or provide the 5-digit or 6-digit reference code to the shop staff upon the pick-up.

• 
  7-11 pick-up alert SMS (*Chinese only)
• 
  Circle K pick-up alert SMS (*Chinese only)

PayPal Return service

Packing material for sale

	Type	Price	Size (cm)
	Black Cat Box (6)	$7	(L)20cm x (W)27cm x (H)13cm
	Black Cat Box (8)	$11	(L)23cm x (W)32cm x (H)15cm
	Black Cat Box (10)	$15	(L)31cm x (W)42cm x (H)25cm
	Black Cat Box (12)	$20	(L)37cm x (W)49.5cm x (H)30cm
	Wine Box (1 bottle)	$10	(L)12.5cm x (W)12.5cm x (H)35cm
	Wine Box (2 bottles)	$15	(L)13cm x (W)25.5cm x (H)35.5cm
	Wine Box (6 bottles) *Wine Box Includes 2 Wine Box Cushion	$28	(L)29.3cm x (W)21.8cm x (H)37.2cm
Assembly Method	Wine Box Cushion	$9	(L)28cm x (W)19.5cm x (H)17cm

Attention: Packing materials once sold are non-refundable.