Yamato Logistics - TA-Q-BIN Delivery

FAQ & Support

We provide free of charge pick-up service.

You can call our customer hotline to arrange or place an order via online Pick-up Request Form.

You are not allowed to select the pick-up time. For pick-up schedule, please click Here.

You can order it with our customer hotline servicer or get it from our service centre. For service centre details, please refer to here.

For local waybill, you can fill in by using Traditional Chinese or English. For details, please read TA-Q-BIN: Way of Filling in Waybill.
For International TA-Q-BIN waybill, you must fill in by English. For details, please read International TA-Q-BIN: Way of Filling in Waybill.

For details, please read TA-Q-BIN: Rate.

The size of the package is determined by the total of the length, wide and height.
Every single TA-Q-BIN must not over 160cm and 25kg.

3 levels of TA-Q-BIN weight standard:

Size	Weight	Treated as
77cm	7.1kg	80cm
77cm	11.1kg	120cm

We provide free delivery / re-delivery for 3 times only.
Undeliverable shipment will be returned to the shipper with notice in advance.

We sell safety packing materials. For details, please read Packing Materials for Sale.

You can check it via Tracking System.

Put them in plastic bags or a box.

Use adhesive tape in a form of an I shape.

Stacked packages

Please wrap as a single package.
(A little hint: the heaviest at the bottom, the lightest on top)

Put them in a large carton box in which the empty space is completely filled up.

Stronger protection for your package can be ensured by using appropriate packing materials.
Boxes can be purchased at our service centre or call us for direct home delivery (no additional charge).

FAQ & Support